FAQs
Orders & Payments
You can shop directly on our website — just add your favorite items to your cart and proceed to checkout.
We accept Visa, MasterCard, PayPal, Shop Pay, Apple Pay, Discover, Diners Club, American Express, Amazon Pay and Google Pay.
Shipping & Delivery
Currently, we ship across the United States. For more details, please refer to our Shipping Policy.
Processing time: 1-2 business days.
Shipping time: 3-4 business days.
Total delivery time: 4-6 business days.
For more details, please refer to our Shipping Policy.
Once your order ships, you’ll receive a tracking number via email so you can follow your delivery in real time. For more details, please refer to our Track Your Order.
Returns & Refunds
We offer hassle-free returns within 30 days of delivery. Items must be unworn, unwashed, and in their original packaging. For more details, please refer to our Return and Refund Policy.
We have a simple and hassle-free return or exchange process. Just contact us via our email support@bonvoyagevintage.com, we will manage everything for you.
Yes! Once we receive and inspect your return, a refund will be issued to your original payment method within 10 days.
Contact & Support
You can reach us anytime via email at support@bonvoyagevintage.com or through our Contact page.
Our team is available :
Sunday to Friday : 12PM - 6PM
Saturday: 12PM - 7PM